 | How long will it take for me to get my parts?
Parts will ship typically within 2 business days of ordering but can take up to 5 business days. Shipping time varies depending on your method of shipping and your location. We will notify you by e-mail with a tracking number or if there is any delay. Please note that international shipping can take over two weeks and has no guaranteed delivery date.
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| | What is your return policy?
Returns are allowed ONLY for defective parts. You must call for a RA# prior to returning defective parts, and credits are issued only after inspection and verification of the defect. Credits do not include any shipping costs.
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| | How do you ship?
We ship U.P.S. to the continental U.S. and sometimes U.S.P.S. to Hawaii, Alaska, Canada, England, and Australia. International buyers must be aware that taxes/fees are typically incurred when importing products. Your products may be held at the postal office until payment of these fees are made. We have no way of anticipating these fees for you, and your products can't be returned due to these taxes/fees. Please do your research before ordering so that you can budget accordingly.
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| | What is the warranty on the kits and parts?
The simple answer is one year but we understand that projects take time and allow for that. We want each and every customer to have an excellent conversion experience.We get very few warranty items each year so as long as the parts look close to new we will most likely take care of it. This warranty does not cover damage caused by improper installation or tuning. We are always here to help even years after your purchase.
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| | What else do I need to complete the conversion?
You will need basic hand tools and shop supplies like zip ties, silicone sealer, teflon tape etc. Our goal is to provide complete kits so you don't have to make more parts runs. You will also need a propane tank with some propane in it.
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| | What forms of payment do you accept?
We accept Visa, MasterCard, Discover, and American Express.
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| | Will I be charged sales tax?
Orders that ship within Arizona will be charged 8.1% sales tax. Orders that are shipped to any other location will not be charged sales tax.
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